Accessibility Statement

Our Commitment

At Care Jar, we believe that our services should be accessible to everyone—including online. We are committed to ensuring our website is accessible, inclusive, and easy to use for all individuals, regardless of their technical devices, physical limitations, or cognitive abilities.

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Conformance Standard

We actively work to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These global guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological needs.

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Accessibility Features on Our Site

To ensure a barrier-free digital experience for our NDIS and private clients, we regularly test and design our website with the following considerations:

• Clear Structure: We use semantic HTML headings and clear layouts so assistive technologies (like screen readers) can easily navigate our information.

• Readable Fonts & Contrast: We select high-contrast colors and clear typography to make our text legible for individuals with low vision or color blindness.

• Simple Language: We write our service offerings, frameworks, and policies in plain English to ensure clarity for all participants and support networks.

• Keyboard Navigation: We aim to ensure that our menus, forms, and buttons can be fully operated without the use of a mouse.

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Supported Environment

Our website is built to be compatible with common assistive technologies and modern web browsers, including:

• Screen readers (such as NVDA, JAWS, and VoiceOver).

• Standard operating system screen magnifiers.

• Modern browsers including Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.

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Feedback and Contact Information

Accessibility is an ongoing journey. If you experience any difficulty accessing our content, or if you have suggestions on how we can improve our website's accessibility, we want to hear from you.

Please reach out to our team, and we will do our best to provide the information or support you need via an alternative format:

• Contact Person: Care Jar Support Team

• Email: admin@carejar.com.au

• Phone: 0414 080 718

• Service Location: South Australia

We aim to respond to accessibility feedback within 2 to 3 business days.